Refunds & Cancellations Policy
At Lisstor, customer satisfaction is important to us. This policy outlines the conditions under which refunds and cancellations are processed.
1. Cancellation Policy
Orders or services may be canceled only if the request is raised before the service is delivered or initiated. Cancellation requests must be submitted via our official support channel.
2. Refund Policy
If a refund is approved, the amount will be credited back to the original payment method. Refunds will be processed within 48 hours of approval. The actual time for the refund to reflect in your account may vary depending on your bank or payment provider, as per Cashfree’s processing timelines.
3. Non-Refundable Cases
Refunds may not be applicable in the following cases:
- Services already delivered or substantially completed.
- Incorrect information provided by the customer.
- Violation of Terms & Conditions.
4. Failed or Duplicate Payments
In case of failed or duplicate transactions, the excess amount (if any) will be automatically refunded within 48 hours.
5. Contact for Refunds
For refund or cancellation requests, please contact us with your transaction details through our official support page or email mentioned on the website.